Executive Management Team And Trustees’ Responsibilities

The trustees, who are also the company directors of Islamic Relief Worldwide, are responsible for preparing the trustees’ report. This includes the group strategic report and the financial statements, preparing these in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires our trustees to prepare financial statements for each financial year. They must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and the group, and of the incoming resources and application of resources, including income and expenditure, of the charitable group for that period.

In preparing these financial statements, the trustees are required to:

  • select suitable accounting policies and then apply them consistently;
  • observe the methods and principles in the Charity Commission Statement of Recommended Practice (SORP);
  • make judgments and accounting estimates that are reasonable and prudent;
  • state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
  • prepare the financial statements on the going concern basis, unless it is inappropriate to presume that the charitable group will continue in operation.

Trustees must keep adequate accounting records that are sufficient to:
show and explain the charitable company and the group’s transactions;

  • disclose with reasonable accuracy at any time the financial position of the charitable group;
  • enable them to ensure that the financial statements comply with the Companies Act 2006.

The trustees are also responsible for safeguarding the assets of the charitable company and the group and, therefore, have to take reasonable steps to prevent and detect fraud and other irregularities.


Under Section 418 of the Companies Act 2006 the trustees’ report must contain statements to the effect that, in the case of each of the persons who are trustees at the time, the report is approved:

  • So far as they are aware, there is no relevant audit information of which our auditors are unaware.
  • They have taken all the steps that they should have taken to make themselves aware of any relevant audit information, and to establish that our auditors are aware of that information.


We develop strategic plans to make certain that we deliver maximum public benefit and achieve our strategic objectives, which fall under purposes defined by the Charities Act 2011. The trustees have carefully considered the Charity Commission’s general guidance on public benefit in setting our objectives and planning our activities.


We support our employees and actively develop their skills. We encourage all our colleagues to engage with the organisation’s strategy and objectives, and to give their suggestions and views on performance and strategy.
Islamic Relief Worldwide is an equal opportunities employer and we are proud to recruit and promote staff based on aptitude and ability, without discrimination.
Our staff benefit from training and career development policies and provision, as well as regular supervision and an annual appraisal.


Our volunteers provide crucial support for our work and we continue to be assisted by a committed and passionate network of volunteers, who we actively manage. During 2019, our network of dedicated volunteers contributed significant hours supporting our shops, administration, fundraising and campaigning activities.


A resolution to reappoint Grant Thornton LLP as auditors will be put to the members at the Annual General Meeting.


Islamic Relief Worldwide raises funds through various channels including online platforms and through its International Fundraising and Partner Development departments, which help new partner offices establish and grow, as well as strengthen links with institutional donors around the world. It also has a structure in place that governs fundraising in the UK through one of its fundraising divisions, Islamic Relief UK. The overall objectives are agreed with the Board and disseminated to Islamic Relief UK. The Board and Islamic Relief UK then plan accordingly, setting Key Performance Indicators for their teams and delivering in accordance with the Fundraising Regulator’s Code of Fundraising, to which the charity adheres. The performance of the fundraising teams is monitored on a regular basis by management and reports are issued to the Board periodically.


The Charity adheres to all relevant statutory regulations including the Data Protection Act 2018 and the Charities Act 2011. We are registered with the Fundraising Regulator and strive for best practice in fundraising by adhering to the Code of Fundraising Practice, and are committed to their Fundraising Promise. The organisation is also a member of the Institute of Fundraising.
Our fundraising utilises a number of different approaches, which include the following:

  • Major-donor giving
  • Corporate giving
  • Community fundraising
  • Charity shops
  • Sponsored challenges
  • Live TV appeals
  • Events
  • Volunteer activities
  • Direct mail
  • Digital fundraising

In 2019, the majority of our activities were carried out by our own staff and volunteers. Islamic Relief Worldwide also used third party organizations to fundraise on its behalf, subject to contractual agreements and requirements to meet the same standards observed by Islamic Relief Worldwide in their fundraising practices.


Through our Charity Week campaign we worked with volunteers and students from 147 higher and further education student societies to raise awareness and funds. The fundraising and Charity Week teams ensured that comprehensive training was given to every student society and volunteer through workshops that were delivered locally by the regional teams and filtered down to every participant. The regional fundraising teams provided support for the range of events and activities taking place across the country and closely monitored these activities to ensure best practice.


During the course of the year the charity performed ongoing reviews of its compliance with the Fundraising Regulator’s Code of Fundraising Practice and implemented further processes and safeguards to improve fundraising standards.


Islamic Relief Worldwide abides by the Fundraising Regulator’s Code of Fundraising Practice and ensures its staff and volunteers are fully briefed about the protection of vulnerable people. Before any external facing fundraising activity is undertaken, staff and volunteers are briefed about best practice and made aware of the need to identify, respect, support and protect vulnerable people.


There may be times when we do not meet the high standards we set ourselves; for such instances we have a complaints policy in place. The policy is published on our website and a complaint can also be lodged through the website. Complaints are captured centrally, dealt with in accordance with the process laid down in the policy and reported to the Fundraising Regulator through the annual return.
We received 49 fundraising-related complaints in 2019, all of which were investigated and addressed in accordance with the complaints policy.


In 2019 GDPR has been embedded into all of our fundraising practices and all staff training has been completed. GDPR compliance is a key consideration at the planning stages of all fundraising and marketing activities.